At Jazpiper.my by Tech Concept Sdn. Bhd. (1485523-A), we are dedicated to providing our customers with high-quality audio electronic products. We understand that purchasing electronics can be a significant investment, and we aim to ensure complete satisfaction with your purchase. Please read our policy carefully to understand our stance on returns, repairs, and warranties.

 

1. No Return or Refund Policy

 

Due to the nature of our audio electronic products, all sales are final. We do not accept returns or provide refunds once the product has been purchased. This policy ensures that we can maintain the quality and integrity of our products for all customers. We encourage you to thoroughly review product specifications and details before making a purchase.

 

2. Warranty Coverage

 

All products sold through Jazpiper come with a one-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. If you encounter any issues with your product within the warranty period, please reach out to our customer support team for assistance. We will guide you through the warranty claim process, which may include providing proof of purchase and details about the issue.

 

3. Repair Services

 

For products that require repair after the one-year warranty period, we offer access to manufacturer-approved repair services. Please note that these repairs may incur charges. Our team can assist you in coordinating repairs, ensuring that your product is handled by qualified technicians who specialize in audio electronics. We aim to provide you with a seamless repair experience.

 

4. Lifetime After-Sales Service

 

At Tech Concept, we pride ourselves on our commitment to customer satisfaction. We offer lifetime after-sales service for all products purchased from Jazpiper.my. This means that you can always reach out to us for assistance with your product, whether you have questions, need troubleshooting guidance, or require support with repairs. Our customer service team is here to help you maximize your enjoyment of our products.

 

5. Contact Information

 

If you have any questions or need assistance regarding our refund policy, warranty, or after-sales service, please do not hesitate to contact us. You can reach us at:

 

•Email: support@jazpiper.my

•WhatsApp: 011-63990729

 

We appreciate your understanding and support of our policies. Thank you for choosing Tech Concept for your audio electronic needs!